1. Terms of Service
By using EHSA digital platforms you agree to these terms. Source: terms.html.
Services
Empeleni Health Services Africa (EHSA) provides healthcare delivery, Hospital In A Box deployments, Bridge AI Agency services, and the Secure Portal. Clinical services are delivered by qualified professionals; portal and AI features are decision-support tools and do not replace professional medical judgment.
Acceptable Use
- Use the portal only for lawful, authorised purposes matching your assigned role.
- Do not share credentials, attempt unauthorised access, or interfere with service integrity.
- Patient data is confidential and governed by the Privacy Policy.
Accounts & Access
Access is granted by organisation and role (patient, provider, partner, admin). EHSA may suspend accounts that breach these terms or pose a security risk.
Limitation of Liability
To the maximum extent permitted by South African law, EHSA is not liable for indirect or consequential losses. Nothing limits liability for gross negligence or wilful misconduct.
Governing Law
Republic of South Africa. Queries: contact EHSA.
2. Privacy Policy
EHSA protects personal and health information under POPIA. Source: privacy.html.
What We Collect
- Contact details you provide (name, email, phone).
- Health information required for care, stored in local-first systems with sovereign sync.
- Usage data (pages visited, device info) to operate and secure the platforms.
How We Use Information
- Delivering healthcare and portal services you request.
- Operating, securing, and improving our platforms.
- Meeting legal and regulatory obligations.
We do not sell personal information.
3. POPIA Compliance
We process personal information lawfully, minimally, and for explicit purposes. Health data is encrypted in transit and at rest, access is role-based, and data residency remains under African control.
- Right to access, correct, or delete your personal information via the contact page.
- Health records never tied to marketing analytics.
- Breach notification per POPIA timelines.
4. Cookies
Strictly necessary cookies for authentication and security (portal sessions). Analytics, where enabled, is aggregated and never tied to patient health records. You can block cookies in your browser; the Secure Portal requires session cookies to function.
5. Contact
Legal / privacy queries: contact EHSA.
Also see Terms · Privacy · Founder Ops Contract · Secure Portal
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