Terms of Service

Last updated: September 2026. By using EHSA digital platforms you agree to these terms.

1. Services

Empeleni Health Services Africa (EHSA) provides healthcare delivery, Hospital In A Box deployments, Bridge AI Agency services, and the Secure Portal. Clinical services are delivered by qualified professionals; portal and AI features are decision-support tools and do not replace professional medical judgment.

2. Acceptable Use

  • Use the portal only for lawful, authorised purposes matching your assigned role.
  • Do not share credentials, attempt unauthorised access, or interfere with service integrity.
  • Patient data accessed through the portal is confidential and governed by the Privacy Policy.

3. Accounts & Access

Secure Portal access is granted by your organisation and role (patient, provider, partner, admin). EHSA may suspend accounts that breach these terms or pose a security risk.

4. Limitation of Liability

To the maximum extent permitted by South African law, EHSA is not liable for indirect or consequential losses arising from platform use. Nothing in these terms limits liability for gross negligence or wilful misconduct.

5. Governing Law

These terms are governed by the laws of the Republic of South Africa. Queries: contact EHSA.